Return Policy
**1. Eligibility for Returns:**
- Items must be returned within **28 days** from the date of purchase. Returns requested after this period will not be accepted.
- The item must be in its **original condition** (unworn, unused, unwashed) with **all original packaging** and tags intact.
- **Custom-made, personalized, clearance, or final sale items** are not eligible for returns.
- Items must be returned to the seller's designated return address, which will be provided upon approval of the return request.
-No Exchanges
**2. Return Request Process:**
- Before any item is returned, the buyer must submit a **Return Authorization Request** via our designated form/email.
- A return request will be reviewed and, if accepted, a **Return Authorization Number (RAN)** will be issued. Returns without an RAN will be refused. This process may take up to 12 days
- The seller reserves the right to request **photographic evidence** of the item’s condition prior to approval of any return.
**3. Return Shipping Costs:**
- Return shipping costs are the **responsibility of the buyer** unless the return is due to an error on the seller’s part (e.g., incorrect item sent).
- **Insurance and tracking** for the return shipment are strongly recommended, as the seller is not responsible for lost or damaged returns.
**4. Inspection & Restocking Fee:**
- Upon receiving the returned item, the seller will inspect it to ensure it meets the return eligibility criteria.
- If the returned item is found to be in **non-original or damaged condition**, the return may be denied, or a **restocking fee** of up to **20%** of the purchase price may be applied.
- Refunds will be issued minus any applicable restocking fees and/or original shipping costs, if not already covered by the buyer.
**5. Non-Refundable Items:**
- Shipping fees, handling charges, and insurance fees are **non-refundable**.
- Any item returned without following the proper return authorization procedure or that fails to meet the return criteria will not be refunded.
**6. Abuse Prevention:**
- The seller reserves the right to **deny returns** to any customer engaging in what appears to be **fraudulent or abusive behavior** (e.g., excessive returns, damaging items before returning them).
- For returns that are **denied** due to policy violations, the buyer may opt to have the item shipped back at their own expense within **10 days**. After this period, the seller is not responsible for retaining the item.
**7. Chargeback Disputes:**
- Any fraudulent chargebacks or disputes initiated by the buyer after a return request has been denied will be contested through the payment processor with supporting documentation (e.g., photos, customer correspondence, policy terms).
**8. Exceptions & Special Cases:**
- The seller may offer refunds or exchanges in exceptional circumstances, at their discretion. Such exceptions do not set a precedent for future returns.